Author: Brian Raymond
Issues with Checkout Fixed / New Site Launch
Thanks to some customers who chatted with us to let us know the checkout was failing, we addressed the issue. It turns out the Google Address Autocomplete plugin we were using had started to fail but it was a silent failure server side which resulted in the inability to type in a shipping address. In…
Paypal Disabled – Other Payment methods still available.
With some of our recent sales, it seems we have been a target for hacked Paypal accounts. Thankfully Paypal has been good about protecting us as a seller so we have not lost any money yet, however it does put stress on our account and ties funds up for extended periods of time. Due to…
Bitpay enabled and available…
Jut a quick note on support for BTC, ETH, and other cryptocurrency payments.. We previously supported Bitpay however due to waning demand we did not renew our account, however we have had some requests as of late so Bitpay is enabled again… Transactions up to $100K are supported, if any customer needs to process a…
No Starfield Promotion Keys for Bitworks
We have been asked this many times, and I wish the answer was yes, even though we are authorized distributors for Sapphire, we are not on the very short list of distributors which are authorized by AMD to be part of the promotion. It puts us at a real disadvantage because we pay the same…
Availability for Nvidia Professional Cards – H100, A100, L40S, etc
We have been asked this question countless times in the past few months since we do supply professional series Nviida (and AMD) cards to customers. We generally don’t advertise the full range of Nvidia professional on the site since most of the sales do come from emails and calls, however we did post the H100…
Update on Paypal Transaction Fees.
A quick update on the state of transaction fees on the site… For some time now we marked Paypal fees as refundable, and for many years they were, however Paypal introduced changes some time ago, where they will keep the fees no matter what, just like our old credit card processor Stripe does. We don’t…
Site Search – It’s finally coming..
We were using ElasticSearch for a while and managed to somehow break it many months ago, with some help from our host the ElasticSearch team cleaned up the index and it’s working again so going to get search integrated in the coming days… We know it’s hard to find products sometimes, this should make it…
Shipping Rate Changes
We have been utilizing a plugin to calculate live rates from UPS for international locations, however after some customer feedback we realized some of the rate calculations seemed to be extremely high. After some troubleshooting we decided to revert to rates for known locations that make more sense for available products. It’s not going to…
The real cost of providing credit card/pay later and refunds..
As with any online store that’s fairly new to the market, in this case a move into the retail space where Wholesale was all we provided for years, you end up learning a lot about how to manage payments, and access to payment methods for customers. One of those is access to credit cards and…
Affrim, AfterPay, Klarna Enabled providing multiple pay later methods
After numerous customer requests and some time we enabled Affirm, AfterPay, and Klarna via Stripe so now these are supported in addition to the other payment methods already on the site. Our first customer utilized Affirm while in the process of adding, given that I expect they will be popular. As always if you have…